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Excelsior Hotel Geneva, Geneva
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Key details
About the Hotel
Rue J.-J. Rousseau 34,
Geneva,
Switzerland,
Geneva (Area)
Hotel Excelsior is a family-run 3-star hotel situated in the heart of Geneva. It offers a central location with easy access to major attractions like Lake Geneva and the Old Town. The hotel features soundproofed accommodations and a selection of dining options. Guests can enjoy complimentary amenities including Wi-Fi and breakfast each morning.
Location
The hotel enjoys a prime location, situated near Lake Geneva, the Old Town, and the train station. Guests can reach Geneva's main attractions within a 10-minute walk or a short drive. Public parking is available 0.2 miles from the hotel for a surcharge, enhancing the convenience for those traveling by car.
Rooms
The hotel boasts 54 soundproofed guestrooms available in eight different types across six floors. Each room is equipped with essential comforts such as cable TV, a minibar, and a private bathroom with a hairdryer. Additional conveniences include laptop-compatible safes, telephones, and desks. Rooms are designed to provide a quiet and spacious environment for guests.
Eat & Drink
Onsite, the Excelsior features a charming bar and an elegant restaurant serving a variety of drinks and fine cuisine. A complimentary buffet breakfast is offered each morning from 6:00 AM, providing guests with a large selection of items to start their day. Room service is also available, ensuring dining convenience for all guests.
Leisure & Business
Hotel Excelsior offers various recreational opportunities alongside essential business amenities. A total of 700 square feet of conference space is available, including a meeting room equipped for business needs. Computers and complimentary newspapers in the lobby provide additional support for guests traveling for work.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Comfortable
Our room was impressively spacious, equipped with all the necessary amenities that made our stay truly comfortable.view full review
Delicious Breakfast
The breakfast spread was delightful, with little sausages that were absolutely delicious and a lovely seating arrangement to enjoy it.view full review
Excellent Amenities
The amenities provided were above average, including a free internet lounge and printing services that were incredibly useful during our stay.view full review
Refreshing Experience
The bathroom facilities were immaculate and well-equipped, providing a refreshing experience after a day of exploring the city.view full review
General
Free Wi-Fi
Parking lot
Safe deposit box
Pets allowed
Elevator
Guest Parking
Electric kettle
Dining
Breakfast
Children
Cribs
Room features
In-room safe
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Rue J.-J. Rousseau 34,
Geneva,
Switzerland,
Geneva (Area)
Map view
street view
Rue J.-J. Rousseau 34,
Geneva,
Switzerland,
Geneva (Area)
City landmarks
Monuments and Landmarks
The Geneva Water Fountain
1.0
mi
Church
Cathedrale de St-Pierre
3400 ft
quai du General-Guisan 28 Jardin Anglais
The Flower Clock
2800 ft
Parks
English Garden Park
3000 ft
Beach
Paquis Baths
4100 ft
Parks
Parc Des Bastions
3000 ft
Museums
Tavel House
3200 ft
Rue des Vieux-Grenadiers 7
Patek Philippe Watch Museum
4800 ft
Monuments and Landmarks
Reformation Wall
3400 ft
Museums
Museum of Art and History
4600 ft
Museums
Natural History Museum of Geneva
1.1
mi
Museums
Barbier-Mueller Archeology Museum
4000 ft
Square
Place du Bourg-de-Four
3900 ft
Museums
International Red Cross and Red Crescent Museum
1.4
mi
Public Building
Palais des Nations
1.3
mi
Gallery
Museum of Far Eastern Art
1.1
mi
Parks
Parc de La Grange
1.2
mi
Museums
Mamco- modern and contemporary art museum
3700 ft
Museums
Musee Rath
2300 ft
Rue du Rhone
2700 ft
Museums
Meg
5000 ft
Museums
Archeological Site at St. Pierre's Cathedral
4000 ft
Museums
International Museum of the Reformation
4000 ft
Nearby
Monuments and Landmarks
Brunswick Monument
1400 ft
Pont de la Machine 1
Cite du Temps
1100 ft
Church
Basilica Notre-Dame of Geneva
500 ft
Mont Blanc Bridge
1800 ft
Synagogue
Beth Yaakov Synagogue
2000 ft
Île Rousseau
Rousseau Island
1600 ft
Church
Holy Trinity Church
900 ft
Restaurants
Manora
100 ft
rue de Cornavin 6.
Burrito Brothers
100 ft
rue Rousseau 29
Chez Ma Cousine St-Gervais
500 ft
rue Lissignol 5
Foret de bambous
400 ft
rue de Chantepoulet 12
Anatolie
500 ft
rue de Cornavin 12
Nyaree Restaurant
500 ft
10 Village Street
Istanbul Kebab Restaurant
700 ft
rue du Mont-Blanc 21
Parfums de Beyrouth
1400 ft
Rue de Berne 18
Five Guys
800 ft
24 rue du Mont Blanc
Elsalad
800 ft
rue des Etuves 9
Bessa - Boulangerie Tea Room Patisserie
700 ft
rue de Coutance 12
L'amazona
800 ft
boulevard James-Fazy 14
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Cleanliness
Friendly staff
Limited dining
Basic room amenities
7.4/10
Very good
Rooms
7.3
Location
9.0
Service
8.6
Dining
6.6
Guest reviews
7.4/10
based on 10 review
3.5/5
based on 366 review
8.3
8.3/10based on 1091 review
#61 of 111 hotels in Geneva based on Tripadvisor
Jack
United Kingdom,
June
2024
7.8/10
I stayed at this hotel for four days at the beginning of August in one of their single rooms. You definitely get what you pay for here. The hotel is conveniently located at the front of the building, which is a plus, but unfortunately, the room did not have an air conditioner during my stay.
Rooms
7.0
The room I stayed in didn't have an air conditioner, which was a bit uncomfortable given the summer heat. However, the room was simple and adequate for the price paid.
Service
9.0
The service at this hotel is professional and friendly. The staff went out of their way to welcome me and assist when my suitcase started leaking. Laundry service was also available, which was convenient.
Location
8.0
The hotel's location is near Cornavin, making it perfect for accessing the main station and exploring the city easily. It's also within walking distance of the main sights, which is a bonus.
Dining
8.0
I enjoyed the good selection of foods available at the hotel's restaurant. Everything tasted fresh and the food selection was amazing. However, some may find the prices a bit steep for what is offered.
Facilities
7.0
The facilities at the hotel were decent for the price paid. While there weren't any standout features, everything was functional and met my basic needs.
Charles
United States of America,
May
2024
6.6/10
I recently stayed at the hotel and it was a bit of a mixed experience. The rooms were not as spacious as I expected, making it feel less comfortable than other hotels I've been to. The value for money was a bit off since it didn't meet our expectations, especially since this stay was a special surprise for my partner. However, the location was convenient for transportation and shopping, which was a plus.
Rooms
5.0
The rooms were like half the size of what I'm used to, not as comfy as I hoped.
Service
7.0
The staff were friendly overall, but not very helpful with some requests we had.
Location
8.0
The hotel's location was perfect for getting around the city easily and close to shopping areas.
Dining
7.0
The dining experience was good but nothing extraordinary.
Facilities
6.0
The facilities were decent overall, nothing too special to highlight.
David
United Kingdom,
March
2024
7.2/10
The hotel's rooms were warm and lacked a view but provided comfort and cleanliness. The service was exceptional and went above and beyond to ensure our happiness. The location was superb, near both the city center and the train station. The dining experience was minimal, not meeting the highest standards. Overall, a good value for money option with some room for improvement.
Rooms
7.0
The rooms were clean and silent, offering comfort despite the lack of a view. They only had a table fan for cooling, which was a bit challenging during hot days.
Service
9.0
The staff were really helpful and friendly, making sure to exceed our expectations and provide a pleasant stay.
Location
9.0
The location was perfect, close to the old town, city center, and train station. A convenient spot for exploring the area.
Dining
5.0
The dining options were minimal and did not meet the highest standards. There is room for improvement in the culinary offerings.
Facilities
6.0
The hotel facilities were adequate, though there is room for enhancement to meet higher standards.
Cleanliness
Limited dining
Catherine
United Kingdom,
January
2024
8.4/10
The hotel is perfectly located close to the railway/bus stations, the lake, and the old town. The rooms are spacious with a comfortable bed and bedding, a large bathroom, and good shower. The staff are really friendly, helpful, and fluent in English. The dining options are satisfactory, but the price may not match the experience.
Rooms
8.0
The rooms had a musty smell which wasn't a big deal, possibly due to the old building, but overall they were comfortable with good bathroom facilities.
Service
9.0
The staff kindly provided us with a fan and all necessary information to ensure a pleasant stay.
Location
10.0
The hotel's location is ideal, very close to key transportation hubs, main attractions, and away from undesirable areas. Easy access to the airport and city center.
Dining
7.0
The dining offerings are decent, but I felt the price was a bit high for the overall experience provided.
Facilities
8.0
The facilities at the hotel are convenient and satisfactory for a comfortable stay.
Scott
United States of America,
November
2023
7.6/10
I had a pleasant stay at the hotel overall. The rooms were spacious, airy, and well-lit, providing a comfortable atmosphere. The service was a bit lacking in communication initially, but the staff was very nice and welcoming overall. The location was superb, right in the heart of the city center and close to various transportation options. The dining options were decent, though breakfast could use a bit more variety. The facilities were good, but some areas could benefit from renovation.
Rooms
8.0
The rooms were spacious, airy, and well-lit, creating a pleasant ambiance.
Service
7.0
The service initially had a miscommunication issue, but the staff was very nice and welcoming throughout the stay.
Location
9.0
The hotel's location was fantastic, right in the city center and close to major transportation hubs.
Dining
7.0
The dining options were good, but there could have been more variety, especially during breakfast.
Facilities
7.0
The facilities were satisfactory, though some areas would benefit from renovation.
Raymond
United States of America,
November
2023
7.0/10
The hotel was perfect for a night in Geneva, offering warmth during the winter without air conditioning. However, the lack of soundproofing allowed noise from adjacent rooms.
Rooms
7.0
The rooms were very warm, which was appreciated during winter but lacked air conditioning. Soundproofing could be improved as noise from adjacent rooms was noticeable.
Service
9.0
The staff at the hotel were really helpful and had excellent language competence, making the stay pleasant and welcoming.
Location
8.0
The hotel's location is near Cornavin, making it convenient for travelers. It's very central, just a few minutes from the train station and the iconic Jet d'Eau.
Dining
5.0
The dining experience left a lot to be desired with limited selections and tight seating arrangements. More variety and space for maneuvering would enhance the dining experience.
Facilities
6.0
The facilities at the hotel vary, with some areas in need of improvement.
Sally
United States of America,
August
2023
8.4/10
I absolutely loved my stay at this hotel! The location is superb, right across the street from Manor and close to the train stations. The rooms were clean and spacious, albeit a bit basic, with a charming balcony. The service was top-notch, with the staff being incredibly helpful and even going the extra mile to print our boarding passes. The dining experience was decent, although I wished for a few more options. The facilities were great overall, making my stay comfortable and convenient.
Rooms
8.0
The rooms were clean and spacious with a lovely balcony.
Service
9.0
The service was absolutely wonderful, with the staff being extremely helpful.
Location
10.0
The location is fantastic, right across from Manor and close to transport hubs.
Dining
7.0
The dining options were decent, but could have been more varied.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Great location
Limited dining options
Jeremy
United Kingdom,
August
2023
8.2/10
I had a wonderful stay at the hotel, perfectly located near Plaza Mayor. The rooms were bright, with a new coat of paint, clean, and offered great views across Geneva. The atmosphere near the reception was excellent, with a selection of great books and good coffee/tea. The service was extremely friendly and welcoming, making me feel at home. The location was very convenient, close to the train station and the airport. However, the dining experience left something to be desired with limited options available.
Rooms
9.0
The rooms were bright, with a new coat of paint and very clean. The views across Geneva were stunning.
Service
9.0
The staff was extremely friendly, helpful, and fluently spoke English. They even took the time to help me find the shortest way to Annecy.
Location
10.0
The hotel's location is excellent, right in the city center, close to the train station and convenient for shopping and business.
Dining
6.0
The dining experience was average with limited options. However, given the space available, they did their best to cater to guests.
Facilities
7.0
The facilities were good overall, but the dining area could use some improvement.
Roger
United Kingdom,
July
2023
7.6/10
The hotel is centrally located in Geneva, near the old town, city center, and the train station, making it convenient for exploring the city. The rooms, while a bit old-fashioned, provided a comfortable space for relaxing or working. The heating system was overly warm with no guest controls, which could be uncomfortable for some visitors. The service was professional, polite, and friendly, creating a welcoming atmosphere for guests.
Rooms
7.0
The decor in the rooms is a bit old-fashioned but suited me well for my stay. The room was of very basic standard, yet it met my needs. The over-heating without control was a downside.
Service
9.0
The staff at the hotel were honestly so professional, polite, and friendly. From our late-night arrival, they made us feel welcome and well taken care of.
Location
8.0
The hotel's location in Geneva was fantastic, being centrally located near the old town, city center, and the train station. However, it’s worth noting that it’s not in a neighborhood close to the lake.
Dining
7.0
The dining experience was pretty good with a decent selection of food. I especially enjoyed the hot choices and plentiful coffee offered.
Facilities
7.0
The hotel offers modern facilities to meet basic needs. However, the lack of guest control over room temperature was a noticeable downside.
Robert
United States of America,
July
2023
8.2/10
The hotel's location is perfect, allowing easy access to the old city, shopping, and the train station. The rooms may feel a bit dated and lacking air conditioning for Switzerland, but the service is top-notch with super helpful and kind staff who are fluent in English. The dining options are basic but satisfactory, and the facilities meet the needs of a comfortable stay.
Rooms
7.0
The rooms had a wooden door to the next room and lacked air conditioning, typical for Switzerland. They are a bit tired but decent overall.
Service
9.0
The staff was friendly, efficient, and very helpful, making my stay more enjoyable.
Location
10.0
The hotel is perfectly situated for walking to the old city, shopping, and the train station, making it convenient for travelers.
Dining
7.0
The dining experience was basic but satisfactory, providing decent options for a meal.
Facilities
8.0
The facilities are sufficient for a comfortable stay, offering everything needed for a pleasant visit.
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