Excelsior, Geneva ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Rue J.-J. Rousseau 34, Geneva, Switzerland

“The hotel's location is fantastic, just a short stroll from Geneva Lake and close to great shops and restaurants!”view full review

View hotel on map

“A great city hotel with excellent service and location” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-22:00

from 06:00-12:00

Amenities

Paid Public parking is possible at a location nearby.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Excelsior serves a buffet breakfast for free.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

English, German, Greek, Arabic

Number of floors:6

Number of rooms:54

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room City View

Max:

2 persons

19 m²

Bed options:

1 Double bed

City view

Heating

room details

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Standard Twin Room City View

Max:

2 persons

19 m²

Bed options:

2 Single beds

City view

Heating

room details

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Triple Room Courtyard View

Max:

3 persons

25 m²

Bed options:

3 Single beds

Courtyard view

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Geneva 1.1 km

Airports

Cointrin (GVA) 5.7 km

Sion (SIR) 156.9 km

Train

Genève-Cornavin Railway Station400 m

Gare de Genève-Sécheron 1.7 km

Bus

Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“Breakfast was a highlight of my stay, featuring a wide selection of cheeses, fresh fruits, and warm croissants that fueled my day perfectly.” view full review

Great Accessibility

“The hotel's facilities were accommodating, ensuring an effortless experience for everyone, enhancing comfort and convenience.” view full review

Comfortable Amenities

“The room was thoughtfully equipped with a mini-fridge and electric kettle, making it easy to enjoy snacks and drinks at my leisure.” view full review

Helpful Services

“The service was really good, particularly with the availability of a luggage storage area that allowed me to explore without my bags for a few hours.” view full review

General

Free Wi-Fi
Parking
Safe deposit box
Pets allowed
Lift

Guest Parking

Electric kettle

Dining

Breakfast

Children

Cots

Room features

In-room safe
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Rue J.-J. Rousseau 34, Geneva, Switzerland

Map view

street view

Rue J.-J. Rousseau 34, Geneva, Switzerland

City landmarks

Monument

The Geneva Water Fountain

1.7 km

Church

Cathedrale de St-Pierre

1.0 km

quai du General-Guisan 28 Jardin Anglais

L'horloge fleurie

850 m

Park

English Garden Park

890 m

Beach

Paquis Baths

1.2 km

Park

Parc Des Bastions

900 m

Museum

Tavel House

950 m

Rue des Vieux-Grenadiers 7

Patek Philippe Watch Museum

1.5 km

Monument

Reformation Wall

1.0 km

Museum

Museum of Art and History

1.4 km

Museum

Natural History Museum of Geneva

1.7 km

Museum

Barbier-Mueller Archeology Museum

1.2 km

Square

Place du Bourg-de-Four

1.2 km

Museum

International Red Cross and Red Crescent Museum

2.2 km

Public Building

Palais des Nations

2.1 km

Gallery

Museum of Far Eastern Art

1.7 km

Park

Parc de La Grange

1.9 km

Museum

Mamco- modern and contemporary art museum

1.1 km

Museum

Musee Rath

680 m

Rue du Rhone

820 m

Museum

Meg

1.5 km

Museum

Archeological Site at St. Pierre's Cathedral

1.2 km

Museum

International Museum of the Reformation

1.2 km

Nearby

Monument

Brunswick Monument

410 m

Pont de la Machine 1

Cite du Temps

310 m

Church

Basilica Notre-Dame of Geneva

150 m

Mont Blanc Bridge

530 m

Synagogue

Beth Yaakov Synagogue

580 m

Île Rousseau

Rousseau Island

480 m

Church

Holy Trinity Church

250 m

Restaurants

Manora

30 m

rue de Cornavin 6.

Burrito Brothers

10 m

rue Rousseau 29

Chez Ma Cousine St-Gervais

140 m

rue Lissignol 5

Foret de bambous

120 m

rue de Chantepoulet 12

Anatolie

130 m

rue de Cornavin 12

Nyaree Restaurant

140 m

10 Village Street

Istanbul Kebab Restaurant

210 m

rue du Mont-Blanc 21

Parfums de Beyrouth

400 m

Rue de Berne 18

Five Guys

240 m

24 rue du Mont Blanc

Elsalad

240 m

rue des Etuves 9

Bessa - Boulangerie Tea Room Patisserie

210 m

rue de Coutance 12

L'amazona

240 m

boulevard James-Fazy 14

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Cleanliness

Friendly staff

Limited dining

Basic room amenities

7.6/10

Very good

Rooms

7.3

Location

9.0

Service

8.6

Dining

6.6

3.5/5 based on 366 reviews

#61 of 111 hotels in Geneva based on Tripadvisor

Jack

United Kingdom, June 2024

7.8/10

I stayed at this hotel for four days at the beginning of August in one of their single rooms. You definitely get what you pay for here. The hotel is conveniently located at the front of the building, which is a plus, but unfortunately, the room did not have an air conditioner during my stay.

Rooms

7.0

The room I stayed in didn't have an air conditioner, which was a bit uncomfortable given the summer heat. However, the room was simple and adequate for the price paid.

Service

9.0

The service at this hotel is professional and friendly. The staff went out of their way to welcome me and assist when my suitcase started leaking. Laundry service was also available, which was convenient.

Location

8.0

The hotel's location is near Cornavin, making it perfect for accessing the main station and exploring the city easily. It's also within walking distance of the main sights, which is a bonus.

Dining

8.0

I enjoyed the good selection of foods available at the hotel's restaurant. Everything tasted fresh and the food selection was amazing. However, some may find the prices a bit steep for what is offered.

Facilities

7.0

The facilities at the hotel were decent for the price paid. While there weren't any standout features, everything was functional and met my basic needs.

Charles

United States, May 2024

6.6/10

I recently stayed at the hotel and it was a bit of a mixed experience. The rooms were not as spacious as I expected, making it feel less comfortable than other hotels I've been to. The value for money was a bit off since it didn't meet our expectations, especially since this stay was a special surprise for my partner. However, the location was convenient for transportation and shopping, which was a plus.

Rooms

5.0

The rooms were like half the size of what I'm used to, not as comfy as I hoped.

Service

7.0

The staff were friendly overall, but not very helpful with some requests we had.

Location

8.0

The hotel's location was perfect for getting around the city easily and close to shopping areas.

Dining

7.0

The dining experience was good but nothing extraordinary.

Facilities

6.0

The facilities were decent overall, nothing too special to highlight.

David

United Kingdom, March 2024

7.2/10

The hotel's rooms were warm and lacked a view but provided comfort and cleanliness. The service was exceptional and went above and beyond to ensure our happiness. The location was superb, near both the city center and the train station. The dining experience was minimal, not meeting the highest standards. Overall, a good value for money option with some room for improvement.

Rooms

7.0

The rooms were clean and silent, offering comfort despite the lack of a view. They only had a table fan for cooling, which was a bit challenging during hot days.

Service

9.0

The staff were really helpful and friendly, making sure to exceed our expectations and provide a pleasant stay.

Location

9.0

The location was perfect, close to the old town, city center, and train station. A convenient spot for exploring the area.

Dining

5.0

The dining options were minimal and did not meet the highest standards. There is room for improvement in the culinary offerings.

Facilities

6.0

The hotel facilities were adequate, though there is room for enhancement to meet higher standards.

Cleanliness

Limited dining

Catherine

United Kingdom, January 2024

8.4/10

The hotel is perfectly located close to the railway/bus stations, the lake, and the old town. The rooms are spacious with a comfortable bed and bedding, a large bathroom, and good shower. The staff are really friendly, helpful, and fluent in English. The dining options are satisfactory, but the price may not match the experience.

Rooms

8.0

The rooms had a musty smell which wasn't a big deal, possibly due to the old building, but overall they were comfortable with good bathroom facilities.

Service

9.0

The staff kindly provided us with a fan and all necessary information to ensure a pleasant stay.

Location

10.0

The hotel's location is ideal, very close to key transportation hubs, main attractions, and away from undesirable areas. Easy access to the airport and city center.

Dining

7.0

The dining offerings are decent, but I felt the price was a bit high for the overall experience provided.

Facilities

8.0

The facilities at the hotel are convenient and satisfactory for a comfortable stay.

Scott

United States, November 2023

7.6/10

I had a pleasant stay at the hotel overall. The rooms were spacious, airy, and well-lit, providing a comfortable atmosphere. The service was a bit lacking in communication initially, but the staff was very nice and welcoming overall. The location was superb, right in the heart of the city center and close to various transportation options. The dining options were decent, though breakfast could use a bit more variety. The facilities were good, but some areas could benefit from renovation.

Rooms

8.0

The rooms were spacious, airy, and well-lit, creating a pleasant ambiance.

Service

7.0

The service initially had a miscommunication issue, but the staff was very nice and welcoming throughout the stay.

Location

9.0

The hotel's location was fantastic, right in the city center and close to major transportation hubs.

Dining

7.0

The dining options were good, but there could have been more variety, especially during breakfast.

Facilities

7.0

The facilities were satisfactory, though some areas would benefit from renovation.

Raymond

United States, November 2023

7.0/10

The hotel was perfect for a night in Geneva, offering warmth during the winter without air conditioning. However, the lack of soundproofing allowed noise from adjacent rooms.

Rooms

7.0

The rooms were very warm, which was appreciated during winter but lacked air conditioning. Soundproofing could be improved as noise from adjacent rooms was noticeable.

Service

9.0

The staff at the hotel were really helpful and had excellent language competence, making the stay pleasant and welcoming.

Location

8.0

The hotel's location is near Cornavin, making it convenient for travelers. It's very central, just a few minutes from the train station and the iconic Jet d'Eau.

Dining

5.0

The dining experience left a lot to be desired with limited selections and tight seating arrangements. More variety and space for maneuvering would enhance the dining experience.

Facilities

6.0

The facilities at the hotel vary, with some areas in need of improvement.

Sally

United States, August 2023

8.4/10

I absolutely loved my stay at this hotel! The location is superb, right across the street from Manor and close to the train stations. The rooms were clean and spacious, albeit a bit basic, with a charming balcony. The service was top-notch, with the staff being incredibly helpful and even going the extra mile to print our boarding passes. The dining experience was decent, although I wished for a few more options. The facilities were great overall, making my stay comfortable and convenient.

Rooms

8.0

The rooms were clean and spacious with a lovely balcony.

Service

9.0

The service was absolutely wonderful, with the staff being extremely helpful.

Location

10.0

The location is fantastic, right across from Manor and close to transport hubs.

Dining

7.0

The dining options were decent, but could have been more varied.

Facilities

8.0

The facilities provided everything I needed for a comfortable stay.

Great location

Limited dining options

Jeremy

United Kingdom, August 2023

8.2/10

I had a wonderful stay at the hotel, perfectly located near Plaza Mayor. The rooms were bright, with a new coat of paint, clean, and offered great views across Geneva. The atmosphere near the reception was excellent, with a selection of great books and good coffee/tea. The service was extremely friendly and welcoming, making me feel at home. The location was very convenient, close to the train station and the airport. However, the dining experience left something to be desired with limited options available.

Rooms

9.0

The rooms were bright, with a new coat of paint and very clean. The views across Geneva were stunning.

Service

9.0

The staff was extremely friendly, helpful, and fluently spoke English. They even took the time to help me find the shortest way to Annecy.

Location

10.0

The hotel's location is excellent, right in the city center, close to the train station and convenient for shopping and business.

Dining

6.0

The dining experience was average with limited options. However, given the space available, they did their best to cater to guests.

Facilities

7.0

The facilities were good overall, but the dining area could use some improvement.

Roger

United Kingdom, July 2023

7.6/10

The hotel is centrally located in Geneva, near the old town, city center, and the train station, making it convenient for exploring the city. The rooms, while a bit old-fashioned, provided a comfortable space for relaxing or working. The heating system was overly warm with no guest controls, which could be uncomfortable for some visitors. The service was professional, polite, and friendly, creating a welcoming atmosphere for guests.

Rooms

7.0

The decor in the rooms is a bit old-fashioned but suited me well for my stay. The room was of very basic standard, yet it met my needs. The over-heating without control was a downside.

Service

9.0

The staff at the hotel were honestly so professional, polite, and friendly. From our late-night arrival, they made us feel welcome and well taken care of.

Location

8.0

The hotel's location in Geneva was fantastic, being centrally located near the old town, city center, and the train station. However, it’s worth noting that it’s not in a neighborhood close to the lake.

Dining

7.0

The dining experience was pretty good with a decent selection of food. I especially enjoyed the hot choices and plentiful coffee offered.

Facilities

7.0

The hotel offers modern facilities to meet basic needs. However, the lack of guest control over room temperature was a noticeable downside.

Robert

United States, July 2023

8.2/10

The hotel's location is perfect, allowing easy access to the old city, shopping, and the train station. The rooms may feel a bit dated and lacking air conditioning for Switzerland, but the service is top-notch with super helpful and kind staff who are fluent in English. The dining options are basic but satisfactory, and the facilities meet the needs of a comfortable stay.

Rooms

7.0

The rooms had a wooden door to the next room and lacked air conditioning, typical for Switzerland. They are a bit tired but decent overall.

Service

9.0

The staff was friendly, efficient, and very helpful, making my stay more enjoyable.

Location

10.0

The hotel is perfectly situated for walking to the old city, shopping, and the train station, making it convenient for travelers.

Dining

7.0

The dining experience was basic but satisfactory, providing decent options for a meal.